Print Template Detail
Table of Contents
1. Features
This page answers two questions: what this template looks like when printed, and when it gets used. The top half is a settings summary, and the bottom half lets you switch between the rendered preview and the raw layout content. Editing and deleting are both done from the top right of this page.
Quick jump: Settings Summary ｜ Preview & Layout Content ｜ Edit & Delete
1.1 Settings Summary
| Field | Description |
|---|---|
| Template Type | Which type of document this template prints. Can't be changed after creation |
| Template Name | The template name |
| Owner | Shows who this template belongs to. Templates created in the merchant console always belong to you |
| Applies To | Under what conditions this template is picked automatically. Yellow text means it won't be picked automatically (see Which Template Gets Used When Printing) |
| Applies To | Only appears when a channel has been specified; lists the actual channel names it's bound to |
| Paper Size | The actual output size |
| Description | The usage note entered when it was created |
| Created At / Updated At | When it was created and last modified |
Product Label's target is recorded on the product record and may cover a whole batch of products, so this page doesn't list the products here — to check which template a specific product uses, check that product's detail page instead (see Product Detail).
When the notice about template definitions failing to load appears at the top of the page, Paper Size shows only the numbers, and the Applies To row may not display — the blank you see doesn't mean nothing is bound; just refresh the page.
1.2 Preview & Layout Content
Preview renders the layout using sample data, at the same proportions as the actual output size. HTML Content shows the raw, unrendered layout, so you can check how the fields are written. The preview uses sample data provided by the system — not your real order or product.
1.3 Edit & Delete
Edit in the top right takes you to Edit Print Template. Delete first shows a confirmation dialog.
A template still bound to channels cannot be deleted: confirming shows "This template is still bound to a sales channel and cannot be deleted", and you have to unselect Applicable Channels on the edit page first. Otherwise it is removed immediately and can't be recovered, with the Product Label assignment on products cleared automatically; printing for that type of document then follows the resolution order down to the next step, eventually falling back to the system's built-in default layout.
If you only have view permission, neither button appears.
2. FAQ
2.1 FAQ
▪ Applies To shows "Not Set as Default or Bound" — is something broken?
No, but the consequence is worse than it sounds. Of the three types, only Product Label can be picked manually at print time; the fulfillment detail and parcel slip print screens have no selection entry point, so for them the yellow text means "it will never be printed". Go to the edit page and set it as the default, or specify which channel it applies to, and it will take effect.
▪ Why doesn't the Applies To row appear?
This row only appears when the template actually specifies a channel. Product Label bindings live on the product side, so this row never appears for it.
▪ The preview looks fine, but the actual printout looks different?
The preview uses sample data — real documents can have different product name lengths or item counts. For Product Label, you can check again with a real product as the sample on the edit page (see Edit Print Template).
▪ Can I edit the content directly on this page?
No, this page is read-only. All edits are done on the edit page.
▪ Can I recover a template after deleting it?
No. Deletion can't be undone — if you need it again, you'll have to create a new one.
▪ Why can't I see Edit and Delete?
Both actions require edit permission for print templates. Accounts with only view permission can see the content but won't see the buttons — contact your administrator to check permissions.
2.2 Notes
⚠️ Important
- Deletion can't be undone, and it immediately changes which layout is used for future printing.
- A template still bound to channels cannot be deleted; one bound to products can be deleted, but those products lose their assignment. Applies To doesn't list products — for Product Label, check the product side separately to see the blast radius.
💡 Tip: HTML Content lets you copy the existing layout directly and paste it on the add page as a starting point for another template — faster than rebuilding from the default layout.
3. Related Features
| Feature | Description | Link |
|---|---|---|
| Print Templates | Return to the list | Go |
| Edit Print Template | Modify this template | Go |
| Product Detail | Check which label template a specific product actually uses | Go |