Edit Address
Contents
1. Use Cases
Quick Links: Update Phone | Fix Address Typo | Change Default Channel
Scenario 1: Update the Receiver's Phone
Situation: The merchant informs you that the receiver's phone number has changed.
How to do it:
- Find the address in the "Address Book"
- Click the Code to open the detail page
- Click the "Edit" button
- Update the "Receiver Phone" field
- Click "Save"
Result: The address is updated and the page jumps to the detail page; orders created with this address afterwards use the new phone number.
Scenario 2: Fix a Typo in the Address
Situation: You discover a misspelled street name in the address.
How to do it:
- Search for the Code
- Click the Code, then click "Edit"
- Update the "Address" field to fix the typo
- Click "Save"
Result: The address is corrected, preventing delivery errors on future shipments.
Scenario 3: Change the Default Channel
Situation: An address originally set for channel A should now be used by channel B.
How to do it:
- Find the address and open its edit page
- Select channel B in the "Default Merchant Channel" dropdown
- Click "Save"
Result: The address is now associated with channel B by default and can be auto-filled when creating channel B orders.
2. Feature Guide
The receiver moved, the phone changed, or the address has a typo — fix it here. After updating, new orders created with this address use the new information. Note that the merchant the address belongs to cannot be changed.
Quick Jump: Form Fields | Steps
2.1 Form Fields
Fields marked with * are required
| Field | How to Fill | Notes |
|---|---|---|
| *Code | The identification code can be modified | Max 50 characters, unique within the same merchant |
| Default Merchant Channel | Select from the dropdown; click the clear icon to remove | Options are channels of this address's merchant |
| *Receiver Name | Enter the contact person for delivery | Max 100 characters |
| *Receiver Phone | Enter a reachable phone number | Max 20 characters |
| Country | Select from the dropdown | Treated as Taiwan when not selected |
| State / Province | Enter the state or province for overseas addresses | Can be left blank for Taiwan addresses |
| *City | For Taiwan addresses, select from the dropdown; for overseas, type directly | Max 50 characters |
| District | For Taiwan addresses, select from the dropdown; for overseas, type directly | Max 50 characters |
| Postal Code | For Taiwan addresses, auto-filled after selecting city and district | Max 10 characters |
| *Address | Include the street number, floor, etc. | Max 500 characters |
📌 Note: The merchant of the address is fixed at creation and cannot be changed on the edit page.
2.2 Steps
▸ Edit an Address
- Find the address in the "Address Book" list
- Click the Code to open the detail page
- Click the "Edit" button
- Update the fields that need changing
- Verify the data and click "Save"; on success the page jumps to the detail page
3. FAQ
3.1 FAQ
▪ Can the Code be modified?
Yes. The Code can be edited directly, but it must remain unique within the same merchant. After changing it, notify colleagues who use this code so they can still find the address when creating orders.
▪ Can the merchant of the address be changed?
No. The merchant is set at creation and cannot be changed on the edit page. To move the address to another merchant, create a new address under that merchant.
▪ Does modifying the address affect existing orders?
No. Modifications only affect new orders created with this address afterwards; existing orders are not affected.
▪ Can I clear the Default Merchant Channel?
Yes. Hover over the Default Merchant Channel field and click the clear icon on the right to remove the association.
▪ What if an error message appears when saving?
Common causes:
- Required fields are empty (Code, Receiver Name, Receiver Phone, City, Address)
- A field exceeds its character limit
- The Code duplicates another address of the same merchant
Fix the issue according to the error message and save again.
▪ How do I cancel editing?
Click the "Cancel" button to abandon the edit; unsaved changes are discarded.
3.2 Notices
⚠️ Important Reminders
- Merchant cannot be modified: The merchant of an address cannot be changed after creation
- Required fields: Code, Receiver Name, Receiver Phone, City, and Address are required
- Scope of impact: Modifications only affect future orders, not existing ones
4. Related Features
| Feature | Description | Link |
|---|---|---|
| Address Book | View and manage all addresses | Go |
| Address Details | View complete address information | Go |
| New Address | Create a new contact address | Go |