Sales Channel Details
How to Access This Feature
"Data Management" → "Sales Channels" → Click channel name
Contents
- 1. About This Feature — Overview / How to Access / 2 Use Cases
- 2. Features — Basic Info / Acceptance Settings / Order Settings / Billing
- 3. FAQ — 6 Questions + Notes
- 4. Related Features
1. About This Feature
Quick Jump: Overview | How to Access | Use Cases
1.1 Overview
The Sales Channel details page displays complete settings for a single sales channel, including basic information, inventory settings, expiration management, order processing rules, and billing settings. Through this page, you can fully understand how the channel operates and confirm whether settings are correct.
1.2 How to Access This Feature
"Data Management" → "Sales Channels" → Click channel name
1.3 Use Cases
Quick Links: Check Expiration Management Rules | View Billing Settings
Scenario 1: Check Expiration Management Rules
Situation: Merchant asks about the expiration check standards for a specific channel.
What to do:
- Go to the sales channels list
- Find and click the channel name
- Expand the "Acceptance Settings" section
- View the "Expiration Management" settings
Result: The page displays the expiration mechanism (by days or by ratio) and threshold values, allowing you to respond directly to the merchant's inquiry.
Scenario 2: View Billing Settings
Situation: Need to confirm the picking fees for a specific channel.
What to do:
- Go to the sales channels list
- Find and click the channel name
- Expand the "Billing Settings" section
- View the fee settings
Result: The page displays check fees, picking fees (per item/box/pallet), and other billing items, useful for confirming quotes or reconciling bills.
2. Features
Quick Jump: Basic Info | Acceptance Settings | Order Settings | Billing
2.1 Basic Information
Displays basic channel settings:
| Field | Description |
|---|---|
| Merchant | Merchant this channel belongs to |
| Channel Name | Name of the sales channel |
| Internal Name | Internal identification name |
| Enabled | Shows "Enabled" or "Disabled" |
| Product Mapping Rule | How order products match system products (by SKU or barcode) |
| Shipping Mark | Shipping identification mark |
2.2 Acceptance Settings
Inventory Settings
| Field | Description |
|---|---|
| Primary Inventory Type | Primary inventory type for this channel |
| Secondary Inventory Type | Backup type when primary is insufficient |
| Same Expiration Date | Whether items in the same order must have the same expiration date |
Expiration Management
| Field | Description |
|---|---|
| Expiration Mechanism | How to check expiration: None / By Days / By Ratio |
| Days Before Expiration | (By Days) Domestic shipping expiration threshold in days |
| Overseas Days Before Expiration | (By Days) Overseas shipping expiration threshold in days |
| Expiration Ratio | (By Ratio) Domestic shipping expiration ratio threshold |
| Overseas Expiration Ratio | (By Ratio) Overseas shipping expiration ratio threshold |
| Enable Last Shipped Expiration Check | Whether to check if current shipment expiration is not earlier than last shipment |
Tiered Expiration Rules
When tiered expiration rules are configured, they display in a table:
| Field | Description |
|---|---|
| Original Expiration Threshold | Product original expiration threshold in days |
| Domestic Products | Expiration standard for domestic shipping |
| Overseas Products | Expiration standard for overseas shipping |
2.3 Order Processing Settings
| Field | Description |
|---|---|
| Allow Partial Allocation | Whether to allocate available stock when some items are out of stock |
| Fulfillment Lot Policy | How unspecified lot attributes are handled during fulfillment (Flexible/Strict/Inherit) |
| Auto Complete Fulfillment | Whether to auto-complete fulfillment after picking |
| Auto Reallocate Orders | Whether to auto-recheck out-of-stock orders when inventory changes |
| Auto Reallocate Priority | Priority order for automatic rechecking |
2.4 Billing Settings
| Field | Description |
|---|---|
| Check Fee | Fee for inspection work |
| Picking Fee (Per Item) | Picking fee calculated per item |
| Picking Fee (Box) | Picking fee calculated per box |
| Picking Fee (Pallet) | Picking fee calculated per pallet |
2.5 Action Buttons
| Button | Description |
|---|---|
| Back | Return to sales channels list |
| Edit | Enter edit mode to modify settings (requires edit permission) |
3. FAQ
3.1 FAQ
▪ What is "Expiration Mechanism"?
The expiration mechanism determines how the system checks product expiration:
- No expiration check: No expiration validation, products with any expiration can ship
- Check by days: Products must have more than the specified days until expiration
- Check by ratio: Products must have more than the specified ratio of original shelf life remaining
▪ How do "Tiered Expiration Rules" work?
Tiered expiration rules allow different standards based on product original shelf life. For example:
- Products with original expiration ≥ 180 days: domestic requires 60+ days remaining
- Products with original expiration ≥ 90 days: domestic requires 30+ days remaining
The system automatically applies the corresponding rule based on the product's original expiration.
▪ What does "Allow Partial Allocation" mean?
When enabled, the system allocates as much available stock as possible. In-stock items reserve inventory normally, while out-of-stock items wait for replenishment.
When disabled, if any item has insufficient stock, the system revokes all inventory allocations for the order until all items are fully available.
▪ Why isn't the "Edit" button showing?
Possible reasons:
- You don't have permission to edit this channel
- This channel is set to read-only
Contact your administrator to confirm permission settings.
▪ What does "Use Merchant Default" mean?
Some fields may show "Use Merchant Default", indicating the setting inherits from the merchant's default value. To override the default, specify a value in the edit page.
▪ What's the difference between "Primary Inventory Type" and "Secondary Inventory Type"?
- Primary Inventory Type: System first tries to lock inventory from this type
- Secondary Inventory Type: When primary type is insufficient, system tries to supplement from secondary type
3.2 Notes
⚠️ Important Reminders
- The details page is read-only; click the "Edit" button to modify settings
- Expiration settings affect order inventory locking; confirm the impact before making changes
- Tiered expiration rules are automatically applied based on original expiration; ensure rules are configured correctly
4. Related Features
| Feature | Description | Link |
|---|---|---|
| Sales Channels List | View and manage all sales channels | Go |
| New Sales Channel | Create a new sales channel | Go |
| Sales Channel Edit | Modify sales channel settings | Go |
| Inventory Types | Manage inventory type settings | Go |
| Shipping Account Management | Manage shipping account settings | Go |