Shipping Rate Cards
目錄
一、使用情境
快速連結：Estimate shipping cost by weight and volume ｜ Apply one rate card to multiple shipping types
情境 1：Estimate shipping cost for each shipment by weight and volume
狀況：The warehouse needs to charge the merchant a delivery fee for every shipment, but for the same box, heavy items are billed by weight and bulky items by volume, and the unit price differs across weight bands. Looking this up by hand is error-prone and easy to undercharge.
用這個功能：Create a Shipping Rate Cards here, setting up the price for each weight band and each volume band in one place (see Create a Shipping Rate Card). At shipping time, the system looks up the shipment's total weight and total volume against the table separately and charges the higher of the two amounts as the shipping fee (see How tiers are billed).
結果：Each shipment's fee is calculated automatically from the tiers you set, with no manual lookup. Whichever of weight or volume yields the higher amount is charged, avoiding undercharging or miscalculation.
情境 2：Apply one quote to multiple shipping types
狀況：You and the merchant agreed on a single unified "weight/volume-to-fee" quote, but it has to apply to several shipping types (for example, different home-delivery and convenience-store pickup options). Setting each one up separately is tedious and inconsistent.
用這個功能：Build this quote into one rate card here, then attach the same rate card to each shipping type (mounting a rate card on a shipping type is done in Shipping Types). When the rate card's tiers change, every shipping type using it updates together.
結果：A single quote is maintained in one place and shared across multiple shipping types, so a price change never leaves some shipping types forgotten.
二、功能介紹
A Shipping Rate Cards defines a lookup table for "how much shipping fee to charge based on shipment weight or volume". A rate card consists of multiple tiers, split into Weight Tiers and Volume Tiers, each setting a max value and its corresponding price. Once created, it can be attached to a shipping type, and the system automatically looks up weight and volume to calculate the shipping fee at shipping time, saving manual estimation. This page is the entry point for all rate cards, where you can add, edit, and delete them.
快速跳轉：List Columns ｜ Add and Edit
2.1 List Columns and Tier Billing
The list is ordered by creation time, newest first. Each row is one rate card.
| 欄位名稱 | 說明 |
|---|---|
| Rate Card Name | The name you give this rate card, e.g. the quote target or shipping plan name |
| Created At | The time this rate card was created |
How tiers are billed (configured on the edit page; described here for how it works): each tier represents a "Max Value" (weight in kg, volume in cm³) and a "Price". At shipping time, the system looks up the shipment's total weight and total volume separately, finds the smallest tier whose Max Value just covers the shipment, and takes its price; the amount from weight and the amount from volume are compared, and the higher one is charged as the shipping fee for that shipment.
2.2 Add and Edit
- Click Add at the top right to open Create a Shipping Rate Card, enter a name and set up weight/volume tiers.
- Click the edit button on a row to open Edit a Shipping Rate Card and adjust the name and tiers.
- Click the delete button on a row; after confirming, it is removed from the list. Deleting also removes all tiers of that rate card, and cannot be undone.
三、常見問題
3.1 FAQ
▪ Weight gives one price and volume gives another — what gets charged?
The system looks up the table once by total weight and once by total volume, then charges the higher of the two amounts as the shipping fee — not the sum. See How tiers are billed.
▪ Can one rate card have both weight tiers and volume tiers?
Yes. Within the same rate card, Weight Tiers and Volume Tiers are set up separately and independently. Setting just one is also fine; the system will only look up the one that has data.
▪ What happens if a shipment's weight exceeds every tier's max value?
If no tier with a Max Value covering the shipment is found, that billing condition cannot produce a price. If both weight and volume fail to match, this rate card cannot produce a fee, and the system falls back to the fixed shipping fee set on the shipping type itself (if any). Set the largest tier's max value high enough to cover the heaviest/largest goods you actually ship.
▪ What happens if I delete a rate card that is in use?
The rate card and all its tiers are removed from the list and cannot be recovered. Shipping types that were using it lose their lookup table, and subsequent shipments can no longer be billed by tier. Confirm no shipping type is using it before deleting.
▪ Why does a created rate card not take effect on any shipment?
A rate card by itself is just a lookup table. To actually take effect, it must be attached to a shipping type (see Shipping Types). If no shipping type uses it, it will not be applied to any shipment.
▪ I can't find this feature, what should I do?
From the left menu, go to "Shipping Settings" → "Shipping Rate Cards". If you cannot see this feature, contact your administrator to confirm permissions.
3.2 注意事項
⚠️ 重要提醒
- Deleting a rate card removes all of its tiers along with it, and cannot be undone. Confirm no shipping type is using it before deleting.
- If the max value is not set high enough, goods exceeding the largest tier will not match a price, and the fee may fall back to the shipping type's fixed fee or fail to calculate.
💡 提示：Include the quote target or plan info in the rate card name (e.g. merchant name, home delivery / convenience store) so it is easier to recognize when attaching it to a shipping type later.
四、相關功能
| 功能 | 說明 | 連結 |
|---|---|---|
| Shipping Rate Cards | Create a rate card and set up tiers | 前往 |
| Shipping Types | Set up shipping types and attach a rate card to make the fee take effect | 前往 |
| Shipping Integrations | Integrate shipping platform accounts | 前往 |